GINKGO 4 striped luggage
Inspired by "circle and square," GINKGO blends oriental elegance with refined texture. The patented ITO PEBBLE round lock opens intuitively—built for beauty and ease on every journey.
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High-Strength Aluminum Alloy Telescopic Handle
Crafted from premium 5-series aluminum alloy. Precision-fit construction minimizes shaking and resists deformation. Engineered for lasting durability and smooth, reliable performance.
TSA-Approved PEBBLE™ Round Lock
Each of our suitcases features TSA-approved locks that can be opened by security during airline baggage checks without causing any damage.
360° SilentMove™ Wheels
It comes with an internal steel ball bearing that ensures silent and durable rotation in all directions, providing smooth motion even when handling heavier loads.
Frequently Asked Questions
How do I set and reset the TSA lock on my ITO suitcase?
All ITO suitcases feature TSA-approved locks . To set the password: (1) Find the reset button or lever near the lock; (2) Set your desired 3-digit combination; (3) Press the reset button to confirm. Instructions vary slightly by model—refer to the manual included with your suitcase for detailed guidance.
How can I keep my ITO luggage clean?
For exterior cleaning, wipe with a soft, damp cloth and mild soap. Avoid abrasive cleaners that may damage the finish. The interior features antibacterial lining that resists microbes—spot clean with a damp cloth as needed. For stubborn stains on fabric components, consult the care label inside your luggage.
What is ITO CARE 360 and how does it work?
ITO CARE 360 offers comprehensive protection: all products come with a limited 5-year warranty against manufacturing defects. Plus, register your product within 360 days of purchase to unlock one free replacement for functional damage—simply scan the RFID label inside your luggage and follow the return process.
Are the wheels replaceable if damaged?
Yes, our 360° SilentMove™ wheels are designed for durability with internal steel ball bearings . If a wheel is damaged during normal use, contact our customer service team. Many wheel issues are covered under warranty—we'll help assess and arrange repair or replacement.
Can I use my ITO carry-on for international flights?
Absolutely. Our carry-on luggage is designed with dimensions where the sum of length, width, and height does not exceed 115cm (45 inches)—meeting requirements for most international airlines . However, we always recommend verifying your specific airline's size restrictions before travel, as policies can vary by carrier and route.
